We deliver innovative IT solutions to fuel your business outcomes.

ABOUT US

More than just a name, Bluetowne is a state of mind. It is the sense of calm that comes from knowing your business is operating at optimal performance and poised for future growth, because you have a strategic IT partner on board whose sole focus is to makes sure of it.

Since its inception Bluetowne has enjoyed year-over-year growth and success—while remaining a humble, customer-focused company. We maintain daily focus on our core values: honesty, integrity and fairness, and our team lives by and for our customers’ success.

Because IT is a strategic business investment that demands significant engineering expertise, we place a strong emphasis on hiring only the best and brightest talent. We invest heavily in our greatest asset—our people—because your business requires (and deserves) a team of experts with a rich knowledge of your business goals to help you achieve success. Through a partnership with our clients, Bluetowne has been instrumental in the realization of business goals that include increasing Return on Investment and reducing Total Cost of Ownership, while increasing efficiency, reliability, and security.

What matters most is that technology is providing your business with a competitive edge, and a clear path forward. Through thorough analysis of each customer’s unique needs, and access to best-in-industry technologies, Bluetowne is able to deliver the right solution for every business objective—with a highly successful track record and the satisfied customers to prove it. 

 

Hoops to Jump Through

Only quick and clear resolution.
No excuses.

Mission

To provide expert, customized
end-to-end IT solutions through
remarkable customer service.

Reasons to Partner

A competitive edge.
Peace of mind.

Core Values

Honesty.
Integrity.
Fairness.

How We Work

Bluetowne is nimble and team oriented, which affords us to do things differently, and (we think) better than the competition. We place a strong emphasis on team exchanges and input at every level, collaborating on strategic direction, decisions, and project design in an engaging, creative, and “think outside the box” kind of way. The end result is the ability for our clients to move forward with stability and confidence, knowing that the “final decision” has been challenged and confirmed as a result of our collaborative process.

WHO WE WORK FOR

Bluetowne delivers custom, flexible IT services designed to help companies of all sizes across many verticals achieve greater business outcomes.  We work with a range of small businesses all the way up to enterprise accounts, and offer scalable services and solutions tailored to meet YOUR needs.  We have a keen understanding of the specific issues that each industry is concerned with on a daily basis, and draw on our deep experience and knowledge to deliver worry-free IT solutions to help you meet your most mission critical needs.  Some of our industry sweet spots include:

  • Legal
  • CPA/Financial
  • Banking
  • Insurance
  • Manufacturing
  • Architecture/Engineering
  • Healthcare
  • Non-Profit
  • Hospitality
  • Construction/Real Estate Development
  • Logistics/Distribution
  • High Tech

MEET THE LEADERSHIP TEAM

A perfect blend of business savvy, creativity, and technical wizardry. We’re a talented, seasoned and dedicated team focused on delivering real results for our clients.

ERIC HARTLEY ERIC HARTLEY President

ERIC HARTLEY

President

ERIC HARTLEY
Eric is an experienced information technology management professional with 24 years of hands-on experience. Eric has held positions in executive, management, consulting and development roles. His experience includes IT infrastructure design/procurement/installation/management, security and threat protection, high availability and disaster recovery, database development, business process development, project management, M&A deal guidance and due diligence. Eric graduated from the University of Denver Daniels College of Business with a focus on Finance and Capital Markets and is a Microsoft Certified Professional. Eric is a native of Atlanta having spent long term residency in Colorado and South Carolina. Eric calls Mount Pleasant, SC home with an outstanding wife, two sons, a daughter and Zoe the kitty.
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ZAK PETERSEN ZAK PETERSEN Technical Services Manager

ZAK PETERSEN

Technical Services Manager

ZAK PETERSEN
Zak joined the Bluetowne team in November 2015 as a Technical Services Manager, and leads Bluetowne’s enterprise services practice platform including delivery of professional services, customer infrastructure management, and project implementation services. Zak brings 4+ years of IT experience to the table, and holds CompTIA+, VTSP 5, VSP 5, VMTSP, EMCISA V2, CCNA, CCNA DC, NTSP and MCTS certifications. He prides himself on going above and beyond for every single client, no matter how large or small the issue may be. Zak’s motto is if he’s not surprising and delighting clients at every turn, he’s not doing his job. Zak graduated from Maryville College in Tennessee with a degree in Business Management & Organization. An entrepreneur at heart, Zak also owns a couple of Reis & Irvy’s FroYo Kiosks, and in his free time focuses on expanding his business (Z&A FroYo) throughout the Lowcountry and New England area. He also loves watching Michigan Wolverines football, and as a retired professional soccer player for the United States League (USL), he enjoys playing pickup soccer whenever he can.
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LIZ MITCHUM LIZ MITCHUM Marketing & Business Development Manager

LIZ MITCHUM

Marketing & Business Development Manager

LIZ MITCHUM
Liz joined Bluetowne in February 2015 as Marketing & Business Development Manager, and is laser focused on driving Bluetowne’s strategic marketing initiatives and elevating brand awareness in target markets across the Southeast. Liz brings over 11 years of experience in marketing, strategic partnerships, events and demand generation, and has previously served in Marketing & Partner Relations roles for several Charleston-based tech companies. Liz graduated from The University of the South in Sewanee, TN with a B.A. in Psychology and a minor in Biology. She is a native of Lexington, KY (yes—she appreciates good bourbon, fast horses, and winning at basketball), and has lived in Charleston, SC since 2003. When not evangelizing the Bluetowne brand, you can find Liz spending time with her husband and two sons, William and Henry.
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DUSTIN JACKSON DUSTIN JACKSON Operations Manager

DUSTIN JACKSON

Operations Manager

DUSTIN JACKSON
Dustin is a career IT veteran having lead project after project in Fortune 1,000 and similar-sized accounts. Dustin oversees Bluetowne’s partnership development and certification compliance. Dustin additionally provides advisory services for Bluetowne’s executive team and board members. Dustin is an active member of several important industry working groups including Private Equity CIO and IEEE. Dustin also has been awarded as an inductee into the prestigious 50 For Colorado executive group. He is an avid club ice hockey regular, long-time youth snowboard instructor and a highly competitive road cyclist. Dustin is a graduate of the University of Colorado and lives in Denver with his wife and daughter.
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MOLLY MOLLY Office Dog

MOLLY

Office Dog

MOLLY
Molly loves playing fetch, beach days, watching football and soccer on the couch on Saturdays, afternoon naps, chasing squirrels, peanut butter, and watching Air Bud. To say she’s well rounded is an under statement!
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THE BLUETOWNE DIFFERENCE

We aren’t the only show in town. There are other IT service providers you could choose to partner with, and we respect that you have choices. It is this same fact that motivates us to be the absolute very best at what we do. But to be the best we can’t just help you achieve your IT objectives with best-in-class technologies. Every IT provider makes those promises. To be the best we have to be different in some way. And we are. Then we have to back up our claims by putting our money where our mouth is. And we do. Finally, a customer-focused partner that’s on your side.

WE PROMOTE SOLUTIONS, NOT AGENDAS.

You will get the right solution, and only what you need, every time.

WE ARE RELIABLE.

We do what we say we are going to do when we say we are going to do it.

WE ARE EASY TO WORK WITH.

No hoops to jump through, only quick and clear resolution.  No excuses.

WE ARE TRANSPARENT.

This refers to the clear, unhindered honesty in the way we conduct our business.

WE DON’T NICKEL AND DIME.

Reasonable and clear pricing structures.  Finally, a partner that’s on your side.

WE ARE AN EXTENSION OF YOUR ORGANIZATION.

We are your partner, not just your provider.

WE ARE CUSTOMER ADVOCATES.

We will always go to bat for you.  We are all about your bottom line, not ours.

WE KEEP IT REAL.

Our team is down to earth, relatable, genuine, and a lot of fun to work with!

We’re full of bright ideas and bright people.

Our team loves a good challenge, and we love to think outside the box. We’ll help you help you identify your most pressing needs, then design a custom solution using best-in-class technologies to meet your specific challenges and requirements.

WORK WITH US

STRATEGIC PARTNERSHIPS

We align ourselves with other trusted partners to deliver advanced solutions powered by emerging and sophisticated technologies.

We don’t strive to meet your expectations.

We strive to exceed them in every way possible, to surprise and delight you at every turn, and to re-define what it means to have an “exceptional customer experience.”

LET’S TALK

EXPLORE OUR

SERVICES

Our portfolio of services covers all aspects of
infrastructure to provide true end-to-end solutions
focused on your business outcomes.  From full
migration and implementation to project management 
and help desk needs, we’ve got your back.

SERVICES

READ OUR

CASE STUDIES

We’re proud of the work we’ve done, and
invite you to browse a few of our recent projects
that not only delivered exceptional customer
experiences, but meaningful results that
transformed the way these companies operate.

CASE STUDIES