Bluetowne Blog

eBook: 10 Hidden IT Risks That Might Threaten Your Business (Plus 1 Fast Way to Find Them)

Download our FREE eBook: 10 Hidden IT Risks That Might Threaten Your Business (Plus 1 Fast Way to Find Them)

You may not be in the intelligence technology business, but it’s probably impossible to imagine your business without IT. Today, computing technology plays a vital role in the way you serve, work with, and communicate to your clients. Thanks to advances that have made technology more powerful yet less expensive, even
the smallest practice can enjoy capabilities – in everything from marketing and sales to delivery and fulfillment – that were once the sole domain of large enterprises.

But today’s big IT advantages come with major risks. Your networks and systems serve as your silent partner in operations. Should they fail – and when they do, it’s usually without warning – you’re exposed not just to an IT problem, but to a potentially large business problem.

This brief paper exposes 10 silent threats that might be quietly undermining your operations now – and proposes one quick, easy and FREE way to bring these threats under control, fast.

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Tech Quick Tips: Understanding the Cloud

1.What is the Cloud?
The cloud is virtual and therefore does not require any hardware of your own to deliver a service. Cloud technology can deliver that service to you, without having to install anything or have it on a server at your business. This is something that you can access remotely, or via the Internet through your web browser. Offsite, secure third party data centers manage all of your cloud data so that you can access it at your convenience.

2. You May Already be Using the Cloud
Are you using Gmail? Amazon Music? A Kindle? Dropbox? These are all cloud services that store the data you access. All you have to do is log in to their servers to get what you need. If you use an Apple iPhone or iPad, then you’re familiar with the iCloud service, the cloud technology that allows you to sync and upload your photos and contacts.

3.Why Use the Cloud?
The cloud is convenient for accessing and backing up data no matter where you go. With it, you can access servers anywhere, rather than just locally from your office. This allows you to perform your job duties at home and on the go! There is no need to carry around (and risk losing) USB drives with sensitive information on them. If you lose that USB drive, then your files are gone forever. If you back them up to the cloud or store them there, however, you can easily retrieve that data.

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2017 Mount Pleasant Business Expo

Come say hey to your friends at Bluetowne in Booth #88 at the Mt. Pleasant Business Expo on September 28th!

The Expo will take place from 2-5:00 PM, with a Happy Hour from 5-7:00 PM that will include live music, beer and wine. There will be a DJ giving away door prizes all day, and giveaways will continue through the Happy Hour with a drawing for the Grand Prize taking place at the end of the evening!

September 28th, 2017

Expo: 2-5 PM
Happy Hour: 5-7 PM
Omar Shrine Temple
176 Patriots Point Road
Mt. Pleasant, SC 29464

 

 

 

 

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WEBINAR: Managed IT Services: Making the Transition to Simplicity

With Bluetowne’s Managed IT Services you’ll be free from necessary, but time-consuming tasks. Tasks like monitoring and managing your IT infrastructure, performing server maintenance and updates, and remediating end-user issues. You’ll be free to focus the right people and resources on the right things. Your strategic initiatives will fall into place all while increasing efficiency and productivity.

Join us on Wednesday, July 10th at 10:00 AM to learn how Bluetowne’s Managed IT Services can help your company:

  • Operate more efficiently and effectively
  • Enhance End-User productivity and satisfaction
  • Receive immediate, real-time support via the BlueCare Help Desk
  • Reduce operating costs
  • Enjoy the peace of mind associated with our ongoing security reviews
  • Refocus on promoting growth and profit
  • Ensure the greatest possible availability and performance
  • Enjoy the peace of mind associated with a reliable and secure platform
  • Avoid the stress and cost associated with an unforseen network outage

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10 Reasons Why You Should Follow Us

You’re only a few clicks away from staying informed – so please connect, like, follow – and have a conversation with us across all of our social media platforms!

 Facebook

 Twitter
 LinkedIn
 Instagram
 Flickr
 Blog

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WHY MANAGED IT SUPPORT?

Because life and work move fast, and you have enough on your plate.  Free yourself to focus on more strategic business initiatives, while Bluetowne handles your daily IT operations. 

We know every business’s technology needs are different and that having the right IT support in place is mission-critical. Bluetowne provides customized solutions to fit your business and budget. Your employees will be supported and IT systems monitored, where any potential issues are resolved before they can present a problem. Our Managed IT Support offering eliminates the need to have dedicated resources in-house, and positions your company to benefit from Bluetowne’s wealth of experience and intimate knowledge of your environment.

End-User Support

Make sure your end-users get what they need, when they need it. Providing around-the-clock help desk support for end-users is a potentially unrealistic endeavor, yet keeping employees up and running is absolutely critical to driving your business forward. Bluetowne provides responsive, seamless and high quality support to your end-users so your business can:

  • Operate more efficiently and effectively
  • Enhance End-User productivity and satisfaction
  • Reduce operating costs
  • Refocus on promoting growth and profit
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Hurricane Season Begins June 1: Resolve to be Resilient

With hurricane season starting June 1st, we are officially in the ‘hurricane prep’ season.  Now is the time to take responsibility to enable your business to continue to operate through whatever storm it is forced to weather.  We will work with you to develop a comprehensive plan to ensure that your organization can to continue to deliver your products or services at acceptable predefined levels following a disruptive incident, and ensure optimized, speedy recovery and restoration of your data and applications.

To prepare your business for hurricane season, Bluetowne will work with you to:
  • Review and validate your disaster recovery plan
  • Review and validate your business continuity plan
  • Verify backups are running and test restores
  • Verify your team is prepared for work stoppage  and resumption tasks
  • Validate your IT infrastructure is sound, up-to-date and stable

All too often, we find that companies overrate their level of readiness. When an emergency or disruption hits – chaos and confusion ensue, rather than quick response and recovery.  Resolve to be resilient by carving out some time to focus on your preparedness efforts.

Our mission is to support you, so let us know how we can assist by giving us a call at 843.352.0130 or shoot us an e-mail.

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Team Bluetowne Gives Back to Ronald McDonald House of Charleston

Team Bluetowne had a lot of fun serving dinner to the families at the Ronald McDonald House of Charleston last night! We feel honored to participate in such an amazing cause, and to help make the journey a little easier for families with children in the hospital.

The Ronald McDonald House opened its doors 33 years ago as a home away from home where families stay while their children undergo extensive medical treatment. Today, the House is able to serve 32 families every single night.

Here, parents and children lead a life as normal as possible during their traumatic times without the financial burden of costly hotel and travel expenses. The Ronald McDonald House offers these families’ comfortable beds, hot meals, a caring staff, and a four-legged friend, Gardy, all just steps from the hospital.

There are many ways to get involved as a volunteer, including preparing a meal or donating items off of the House’s wish list.

 

 

 

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Taco Boy Partners with Bluetowne For Advanced Network Design and Ongoing Managed Services

 

“It is critically important to us to have a go to partner that answers when we pick up the phone to call them about a problem. Every time we contact Bluetowne – at any time of day or on the weekends – they respond. Bluetowne also takes a proactive approach to our relationship, making recommendations to constantly help our business progress. We place a lot of stock in that kind of value engineering, and know that we don’t just have a provider, but a partner for the long haul.” –  Director of Operations | Owner, Taco Boy

THE CLIENT

Taco Boy is a local, authentic Taqueria/Cantina serving tacos with innovative fillings, frozen cocktails and other delicious menu items in a funky, vibrant setting. Taco Boy currently has two locations, with one on the upper peninsula in downtown Charleston, SC and the other on Folly Beach. A third location is currently in the works and slated to open soon in Summerville, SC.

THE CHALLENGE

Taco Boy is a fast-paced environment that serves a heavy volume of patrons at each of its locations, and downtime due to technology hiccups or waiting for an IT issue to be resolved is not an option, as it translates to frustration and lost revenue. Taco Boy knew they needed a partner with a reputation not only for innovative solutions that drive better business outcomes, but for remarkable customer service and lightening fast response times. Taco Boy also needed a solution to store, manage and back-up their critical data, and the ability to access this information from any location.

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Lucey Law Firm Partners with Bluetowne to Modernize Infrastructure and Receive Ongoing Managed Services to Support Its End-Users

 

” After partnering with Bluetowne our productivity has greatly increased and we’re receiving better, more responsive support. It’s easier and more efficient to securely access critical information both in the office and while working remotely—whether from home in the evenings or from a courtroom in another city.” – Attorney, Lucey Law Firm

 

THE CLIENT

Lucey Law Firm was founded in 1991 and is located across from Shem Creek in Mount Pleasant, SC. The firm focuses on Plaintiffs’ lawsuits in Defective Construction, Contract and Financial Disputes, Special Torts and other trial work such as insurance claims, condemnations and legal malpractice. Lucey Law is proud to have achieved the largest construction verdicts and actual recoveries in the State of South Carolina for its clients. Additionally, the firm has successfully handled and/or tried to a verdict numerous other complex cases, yielding substantial recoveries to their clients.

THE CHALLENGE

Lucey Law’s current infrastructure had been pieced together over the years, and lack of a strategic design and best-in-class technologies was greatly affecting end-user productivity, flexibility and ease of management. The firm was also working with another local provider that was lacking in their response time and effectiveness in fixing the root cause of issues, which proved frustrating and time consuming. Lucey Law knew they needed a new partner who could provide strategic direction for their IT initiatives, modernize and streamline their infrastructure, and then support it with a high level of responsiveness and expertise.

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