Press Releases

Bluetowne Offers Free IT Infrastructure Assessments


Bluetowne offers free IT Infrastructure Assessments to help local businesses prepare for what is predicted to be an overly active hurricane season.

MT. PLEASANT, S.C. – August 15, 2017 – Bluetowne, a leading provider of innovative information technology solutions and infrastructure managed services, today announced it is offering free on-site IT Infrastructure Assessments to help local businesses prepare for what is predicted to be an overly active hurricane season. An IT Infrastructure Assessment is a no obligation way to gain insight into the true status of your IT systems and processes, uncover any potential threats, and point the way to appropriate corrective actions you can make to secure your business effectively and efficiently. Bluetowne will deliver a comprehensive report detailing recommendations to remediate any problems, so you can be confident your business is operating at optimal performance and would survive a hurricane or other natural or man-made disaster.

“All too often, we find that companies overrate their level of readiness. When an emergency or disruption hits – chaos and confusion ensue, rather than quick response and recovery. Our mission is to support organizations to ensure that they can continue to deliver their products or services at acceptable predefined levels following a disruptive incident, and ensure optimized, speedy recovery and restoration of data and applications.  The alternative—excessive downtime and lost data—can be completely devastating for a company’s bottom line and reputation.  We care about the businesses in our community, and as we enter the peak weeks of hurricane season we want to offer our services to help them be proactive about focusing on their preparedness efforts,” said Eric Hartley, President, Bluetowne.

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Taco Boy Partners with Bluetowne For Advanced Network Design and Ongoing Managed Services

 

“It is critically important to us to have a go to partner that answers when we pick up the phone to call them about a problem. Every time we contact Bluetowne – at any time of day or on the weekends – they respond. Bluetowne also takes a proactive approach to our relationship, making recommendations to constantly help our business progress. We place a lot of stock in that kind of value engineering, and know that we don’t just have a provider, but a partner for the long haul.” –  Director of Operations | Owner, Taco Boy

THE CLIENT

Taco Boy is a local, authentic Taqueria/Cantina serving tacos with innovative fillings, frozen cocktails and other delicious menu items in a funky, vibrant setting. Taco Boy currently has two locations, with one on the upper peninsula in downtown Charleston, SC and the other on Folly Beach. A third location is currently in the works and slated to open soon in Summerville, SC.

THE CHALLENGE

Taco Boy is a fast-paced environment that serves a heavy volume of patrons at each of its locations, and downtime due to technology hiccups or waiting for an IT issue to be resolved is not an option, as it translates to frustration and lost revenue. Taco Boy knew they needed a partner with a reputation not only for innovative solutions that drive better business outcomes, but for remarkable customer service and lightening fast response times. Taco Boy also needed a solution to store, manage and back-up their critical data, and the ability to access this information from any location.

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Lucey Law Firm Partners with Bluetowne to Modernize Infrastructure and Receive Ongoing Managed Services to Support Its End-Users

 

” After partnering with Bluetowne our productivity has greatly increased and we’re receiving better, more responsive support. It’s easier and more efficient to securely access critical information both in the office and while working remotely—whether from home in the evenings or from a courtroom in another city.” – Attorney, Lucey Law Firm

 

THE CLIENT

Lucey Law Firm was founded in 1991 and is located across from Shem Creek in Mount Pleasant, SC. The firm focuses on Plaintiffs’ lawsuits in Defective Construction, Contract and Financial Disputes, Special Torts and other trial work such as insurance claims, condemnations and legal malpractice. Lucey Law is proud to have achieved the largest construction verdicts and actual recoveries in the State of South Carolina for its clients. Additionally, the firm has successfully handled and/or tried to a verdict numerous other complex cases, yielding substantial recoveries to their clients.

THE CHALLENGE

Lucey Law’s current infrastructure had been pieced together over the years, and lack of a strategic design and best-in-class technologies was greatly affecting end-user productivity, flexibility and ease of management. The firm was also working with another local provider that was lacking in their response time and effectiveness in fixing the root cause of issues, which proved frustrating and time consuming. Lucey Law knew they needed a new partner who could provide strategic direction for their IT initiatives, modernize and streamline their infrastructure, and then support it with a high level of responsiveness and expertise.

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Bluetowne Launches White Label Help Desk Offering

Through a partnership with Bluetowne your company is able to immediately expand your portfolio to include an end-user Help Desk support offering under your brand. Bluetowne delivers unparalleled service and support to your customers, and you realize the resulting recurring monthly revenue.

branded-white-label-support_no-wordsMT. PLEASANT, S.C. – January 17, 2016 – Bluetowne, a leading provider of innovative information technology solutions and infrastructure managed services, today announced the launch of its White Label Help Desk offering. Through a partnership with Bluetowne, companies such as MSP’s and consulting firms are able to immediately expand their portfolio to include an end-user Help Desk support offering. The Help Desk offering is powered by Bluetowne’s service delivery team and backed by its highly successful track record in delivering unparalleled help desk support and customer service. The partnering companies enjoy an expanded services portfolio and Help Desk offering under their brand, along with the resulting recurring monthly revenue. There is zero investment or ramp-up time to take the offering to market.

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Bluetowne Achieves Cisco Select Certified Partner and Small and Midsize Business Specialization

Cisco Select Certified

MT. PLEASANT, S.C. – January 9, 2017 – Bluetowne, a leading provider of innovative information technology solutions and infrastructure managed services, today announced it has met all the requirements to renew its Cisco Select Certified Partner designation and its Small and Midsize Business Specialization—designations that reflect Bluetowne’s business expertise to successfully design and deploy Cisco solutions to small and medium-sized business customers.

To earn Select Certification, Bluetowne fulfilled the training and exam requirements of the SMB Specialization, demonstrating that the company has invested in achieving the sales and technical skills needed to deliver integrated network solutions tailored for the SMB market. Bluetowne also met the personnel, training, and post-sales support requirements set forth by Cisco.

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Bluetowne Celebrates New Location with Ribbon Cutting

ribbon-cuttingMOUNT PLEASANT, S.C. – (October 27, 2016)Bluetowne, a leading provider of innovative information technology solutions, celebrated its recent relocation to 10 Resolute Lane, Suite 200 here with a ribbon-cutting ceremony today. Mount Pleasant Mayor Pro Tempore Gary Santos, along with Councilman Will Haynie, staff and representatives from the Mount Pleasant Business Association and Charleston Metro Chamber of Commerce, were in attendance.

The new office space means new amenities for employees, an easily accessible central location for clients, and an atmosphere on point with the company’s brand and culture.  “We were fortunate to find the perfect space so close to our former office, and we really enjoy the business climate in Mount Pleasant,” said Eric Hartley, President, Bluetowne. “We also wanted to limit the impact that relocation could have on our clients and our internal team.”

“I don’t think we could have landed in a better spot,” Hartley said. “Our new location will help enhance our operational efficiencies and enable us to continue to grow and evolve to keep pace with our client’s needs, allowing us to provide exceptional value and superior service along the way.”

“We are delighted to see Bluetowne continue to put down roots in Mount Pleasant,” said Mount Pleasant Mayor Linda Page. “Their continued investment in the Town is testament to the success of our focus on supporting existing businesses.”

“I couldn’t be happier to welcome Bluetowne to their new home in I’On,” said Mayor Pro Tempore Gary Santos. “We hope to see them continue to flourish and provide quality services and jobs in our community.”

About Bluetowne:
Bluetowne’s mission is to provide expert, customized end-to-end IT solutions through remarkable customer service. From the mouse to the datacenter, we serve as trusted advisors to clients of all types and sizes and across all verticals locally (including Mt. Pleasant, SC, Charleston, SC, and Summerville, SC) and regionally to advance customer achievement through efficient and cost effective execution. Visit www.bluetowne.com or call 843.352.0130 for more information.

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Bluetowne Launches New Content-Rich and Streamlined Website

new-site-screenshot

MT. PLEASANT, S.C. – September 23, 2016 – Bluetowne, a leading provider of innovative information technology solutions, today announced the launch of the Company’s New Website. The new content-rich website was designed for a better user experience and features a cleaner, more modern design, as well as enhanced content and streamlined navigation. A strong emphasis was placed on making information regarding Bluetowne’s range of solutions and services more easily accessible and digestible for its current and prospective clients, so they can make well-informed decisions about their technology investments.

The new website better reflects the Bluetowne brand and “The Bluetowne Difference”—a customer-centric approach that sets the company apart in a competitive marketplace. With the addition of client testimonials and case studies, the site highlights Bluetowne’s highly successful track record in delivering cutting-edge technology solutions and support to a broad range of companies and industries. There is also a strong emphasis on the company’s culture and philosophy, offering a glimpse into the driving forces behind Bluetowne’s daily focus.

“We’re thrilled to finally unveil our new site, which is a much better reflection of our brand, culture and the range of solutions and services that we offer. Whether it’s an end-user’s first encounter with Bluetowne or a current client seeking support, our goal was to make the information more accessible and the overall experience more streamlined and enjoyable,” said Liz Mitchum, Marketing & Business Development Manager, Bluetowne.

With most consumers engaging a brand online before actually making contact, Bluetowne’s new site ensures its digital impact is informative, compelling, and user-friendly with the new website’s modern design, enhanced content, streamlined navigation, and mobile device compatibility.

About Bluetowne:
Bluetowne’s mission is to provide expert, customized end-to-end IT solutions through remarkable customer service. From the mouse to the datacenter, we serve as trusted advisors to clients of all types and sizes and across all verticals locally (including Mt. Pleasant, SC, Charleston, SC, and Summerville, SC) and regionally to advance customer achievement through efficient and cost effective execution. Visit www.bluetowne.com or call 843.352.0130 for more information.

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Bluetowne Achieves VMware Academic Specialization

VMware-Academic-LogoMT. PLEASANT, S.C. – September 1, 2016 – Bluetowne, a leading provider of innovative information technology solutions, today announced it has renewed its VMware Academic Specialization—an acknowledgement given to VMware partners who show exceptional understanding of the academic market and VMware academic programs.  With the VMware Academic Specialization, Bluetowne also has access to unique Academic SKUs, competitive pricing, and market information. VMware’s Academic Specialization further enables Bluetowne to provide increased alignment with the VMware Academic sales teams, and ultimately provide a higher level of satisfaction to Academic customers.

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Bluetowne Attains Microsoft’s Silver Midmarket Solution Provider and Silver Small and Midmarket Cloud Solutions Competencies

Microsoft_Partner_Network_LogoMT. PLEASANT, S.C. – August 8, 2016 – Bluetowne, a leading provider of innovative information technology solutions, recently achieved the Microsoft Silver Small and Midmarket Cloud Solution competency, and renewed its Microsoft Silver Midmarket Solution Provider competency, demonstrating its ability to meet the ever-evolving needs of today’s dynamic business environment and its continued strong commitment to Microsoft products and solutions.

The Silver Midmarket Solution Provider competency differentiates Bluetowne by demonstrating expertise in building critical infrastructure solutions based on Microsoft desktop, business-management, and server technologies that can expand on midmarket customers’ current system foundations. It establishes the company as a leader by offering customers the most current technology and solutions, and by focusing on what midmarket business need most.

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Bluetowne Moves Offices to New Location

bluetowne sticker v2MT. PLEASANT, S.C. – June 8, 2016 –Bluetowne, a leading provider of innovative information technology solutions, recently relocated its offices to 10 Resolute Lane, Suite 200 in Mt. Pleasant from its previous location on W. Coleman Blvd. Bluetowne will now occupy the majority of the top floor in a multi-tenant office building located in I’On. The new office space means new amenities for employees, an easily accessible central location for clients, and an atmosphere on point with the company’s brand and culture.

“We were fortunate to find the perfect space so close to our former office, and we really enjoy the business climate in Mt. Pleasant. We also wanted to limit the impact that relocation could have on our clients and our internal team. I don’t think we could have landed in a better spot. Our new location will help enhance our operational efficiencies and enable us to continue to grow and evolve to keep pace with our client’s needs, allowing us to provide exceptional value and superior service along the way,” said Eric Hartley, President, Bluetowne.

Bluetowne’s new address is: 10 Resolute Lane, Suite 200, Mt. Pleasant, SC 29464. Bluetowne’s phone numbers and fax number will remain the same.

About Bluetowne:
Bluetowne’s mission is to provide expert, customized end-to-end IT solutions through remarkable customer service. From the mouse to the datacenter, we serve as trusted advisors to clients of all types and sizes and across all verticals locally (including Mt. Pleasant, SC, Charleston, SC, and Summerville, SC) and regionally to advance customer achievement through efficient and cost effective execution. Visit www.bluetowne.com or call 843.352.0130 for more information.

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