Choose your preferred method to initiate a support request from the options below. (Please note that e-mail and creating a ticket through the client portal should be reserved for lower priority issues, with phone and live chat having the quickest response times.) Our rockstar engineers are eagerly standing by and will respond to you via the method used to initiate the request to solve your issue. Seriously, it’s that easy!
Clients with BlueCare help desk support contracts: 800.352.0130
All other support requests: 843.352.0130 or 800.352.8048
For clients with BlueCare help desk support, click the Bluetowne icon in your computer tray to initiate a live chat session.