Every solution is a unique response to our clients’ specific needs and business challenges. We will work with you to define your goals, then design a solution to help transform your business and make IT a streamlined part of your operations.LET US DESIGN A SOLUTION JUST FOR YOU
Bluetowne’s due diligence, information collection and interview phase is extremely thorough and unhurried. We take time to carefully assess all aspects of a remediation or expansion project or service delivery, with our attention to detail being something our customers have validated time and time again. We really get in the weeds during this phase – well before the implementation phase begins – to collect information and to gain a deep understanding of our customer’s expectations to ensure a smooth implementation.
Bluetowne listens to customer expectations clearly and precisely. We validate expectations back to the customer before heading into the Design Phase of our process. The Design Phase includes all aspects of a remediation or expansion solution including, but not limited to: performance, management, time to live, and budget.
Bluetowne puts on the white gloves and manages the Implementation Phase with extreme care. We follow tested and validated vendor guidelines, deploy patience and thoroughness backed by years of experience, take care in keeping on schedule and run through a long pre-production checklists to ensure success in everything we do. Every implementation is a success and we ensure the customer’s review of the pre-production solution is signed off on and tested before deploying measurable results.
Bluetowne sustains our process expertise and care with ongoing management and Implementation-to-Production transition oversight. Once solutions are in production, Bluetowne manages the systems, solution results, and treats the transitioned caretakers as part of our family long after the project or remediation solution has been completed. Rest easy – our management style and expertise will help you look great.