WHY MANAGED IT SUPPORT?
Because life and work move fast, and you have enough on your plate. Free yourself to focus on more strategic business initiatives, while Bluetowne handles your daily IT operations.
We know every business’s technology needs are different and that having the right IT support in place is mission-critical. Bluetowne provides customized solutions to fit your business and budget. Your employees will be supported and IT systems monitored, where any potential issues are resolved before they can present a problem. Our Managed IT Support offering eliminates the need to have dedicated resources in-house, and positions your company to benefit from Bluetowne’s wealth of experience and intimate knowledge of your environment.
End-User Support
Make sure your end-users get what they need, when they need it. Providing around-the-clock help desk support for end-users is a potentially unrealistic endeavor, yet keeping employees up and running is absolutely critical to driving your business forward. Bluetowne provides responsive, seamless and high quality support to your end-users so your business can:
- Operate more efficiently and effectively
- Enhance End-User productivity and satisfaction
- Reduce operating costs
- Refocus on promoting growth and profit
“It is critically important to us to have a go to partner that answers when we pick up the phone to call them about a problem. Every time we contact Bluetowne – at any time of day or on the weekends – they respond. Bluetowne also takes a proactive approach to our relationship, making recommendations to constantly help our business progress. We place a lot of stock in that kind of value engineering, and know that we don’t just have a provider, but a partner for the long haul.” – Director of Operations | Owner, Taco Boy
” After 
A Microsoft study concluded that Official study by Microsoft and Stanford researchers: is adding a huge number of steps to people’s lives compared to before they started playing the game. The researchers estimate that Pokemon Go has added 144 billion steps to U.S. physical activity. That’s 143 roundtrips to the moon.
You’re buried. You’ve got looming deadlines, projects to manage and new ones to roll out. What you need are some extra hands to make sure your end-users get what they need, when they need it.