As competition increases and hardware sales and margins decrease, many providers, MSPs and consulting firms are looking to expand their portfolio offering with complimentary services. The prospect of learning a new offering and taking it to market can be extremely daunting, takes time, money, and shifts your focus from what you do best. At the same time we understand the importance of servicing customers and providing them with a broad portfolio of services and solutions. That’s why we created a partnership to leverage your core competencies and our end-user Help Desk support offering to surround your clients with the best, most comprehensive solutions. Through a partnership with Bluetowne your company is able to immediately expand your portfolio to include an end-user Help Desk support offering under your own brand and realize the resulting recurring monthly revenue.
Through a partnership with Bluetowne your company is able to immediately expand your portfolio to include an end-user Help Desk support offering. We deliver unparalleled service and support to your customers, and you realize the resulting recurring monthly revenue.
Under your brand, with zero investment or ramp-up time to take it to market.
Enjoy the stability that recurring revenue brings to your business. You make the sale, then hand the Help Desk piece off to us while you continue to benefit.
The more solutions you deliver to your clients to enable their daily business operations, the more they depend on you.
Our customer first mentality and passion for remarkable customer service has earned us a highly successful track record – with the satisfied customers to prove it.
We’ve already made the initial investment of time and money to purchase and configure the back-end tools necessary for success.
You will have access to our ticketing system where we manage all end-user support requests to give you full visibility into the interactions happening with your clients.
We will provide you with a comprehensive set of marketing tools to drive business development activities.
Add more value by bundling services and cut through the noise in a crowded marketplace to attract more business from your competition.
Ideal types of businesses for partnership include but are not limited to Audiovisual Solution Providers, Telecomm/VOIP Providers, Access Control/Security Camera Vendors, Structured Cabling Vendors, and any sole proprietors or small IT-related companies looking to expand their capabilities without adding additional staff and overhead.Let’s Partner